Yes. Every suit sold by Heerika Fabrics is an unstitched ladies’ suit set unless clearly mentioned otherwise on the product page.

A typical three-piece set may include:

• Top fabric: approximately 2.25 metres
• Bottom fabric: approximately 2.25 metres
• Dupatta: approximately 2.25 metres

The exact fabric, measurements, embroidery, print and included components are mentioned on each product page. Since every design can be different, please check the individual product details before ordering.

Stitching, jewellery, footwear and other styling accessories shown in photographs are not included unless specifically stated.

No. Heerika Fabrics currently sells unstitched fabric sets only and does not provide stitching, tailoring or alteration services.

This gives you the freedom to choose your own:

• Neckline
• Sleeve style
• Kurta length
• Bottom pattern
• Fitting and silhouette

We recommend showing the product images and fabric measurements to your tailor before the fabric is cut.

We make every reasonable effort to show the product’s true colour, embroidery and fabric texture through clear photographs and videos.

However, a slight colour difference may occur because of:

• Mobile or computer screen settings
• Screen brightness
• Indoor or outdoor lighting
• Photography conditions
• The natural shine or texture of the fabric

Such minor variations do not normally mean that the product is defective.

For the best understanding of the product, please check all available photographs, close-ups, videos and the written description before ordering.

Orders are normally processed within 3–5 business days.

After dispatch, delivery usually takes approximately 4–7 business days, depending on your PIN code and the courier partner.

Remote locations, public holidays, weather conditions and courier delays may require additional time.

Once the parcel is dispatched, tracking details will be shared through email and/or WhatsApp, allowing you to follow the shipment easily.

Standard shipping is currently free within India.

Cash on Delivery is available for eligible serviceable PIN codes across India.

For COD orders, a ₹300 advance booking amount may be required. This amount is not an extra charge—it is adjusted against the final order value payable at delivery.

For example:

If your order value is ₹2,499 and you pay ₹300 in advance, you will pay the remaining ₹2,199 at delivery.

The ₹300 booking amount is non-refundable if the customer cancels the confirmed order, refuses delivery, remains unavailable or provides incorrect delivery information that causes the parcel to return.

The amount will be refunded if Heerika Fabrics cancels the order or is unable to dispatch it.

We also accept prepaid payment methods such as UPI, cards, net banking and other options displayed during checkout.

A prepaid order cannot be cancelled after successful payment.

A COD order may be cancelled only before dispatch. Once dispatched, it cannot be cancelled.

You may request an order modification within 12 hours of placing the order or before dispatch, whichever is earlier.

Subject to availability, you may request a change in:

• Delivery address
• Colour
• Quantity
• Product

A replacement product must be of the same or higher value. If the new product costs more, the additional amount must be paid before the order is processed.

Address or product changes cannot be made after dispatch.

For urgent modifications, contact us immediately on WhatsApp at +91 9073637150.

Please contact us within 48 hours of delivery if:

• A wrong product has been delivered
• The product arrived damaged
• There is a manufacturing defect
• A listed suit component is missing

A clear, continuous and unedited parcel-opening or unboxing video is mandatory for verification.

The video should begin before the outer parcel is opened and clearly show:

• The shipping label
• The sealed parcel
• The full opening process
• Every product component
• The damage, defect or missing item

The product must remain unused, unwashed, uncut, unstitched and unaltered, with its original packaging, invoice and all components.

Once the claim is approved, we may provide a replacement, exchange or refund, depending on the issue and product availability.

Preference-based returns or exchanges are not available for reasons such as change of mind, dislike of colour or fabric, or incorrect customer selection.

For premium fabrics, dry cleaning is recommended, especially when the suit contains embroidery, zari, lace, embellishments, special borders or a delicate dupatta.

Before washing or cutting the fabric:

• Read the product-care information
• Consult your tailor
• Keep the top, bottom and dupatta separate
• Avoid hot water and harsh detergents
• Do not soak the fabric for long periods
• Do not scrub, twist or use chlorine bleach
• Dry coloured fabric in the shade

Please do not wash, cut, stitch or alter a product before raising a damage or defect claim, as this may prevent proper inspection.